Find answers to common questions
Frequently Asked Questions
As every item is made to order specifically for each customer, we do not accept returns, exchanges or cancellations for change of mind.
Please ensure you carefully check your order details, size selection and delivery address before placing your order.
This policy does not affect your statutory rights if your item arrives damaged, faulty or incorrect.
Yes. We proudly ship worldwide
Shipping costs and estimated delivery times are calculated automatically during checkout.
we offer a carefully curated range of premium wall art, including:
- Print Only
- Framed Prints
- Framed Canvas
Every piece is professionally produced to order using high-quality materials and is made especially for you.
Most of our designs are available in a variety of sizes to suit different spaces.
If you're looking for a size that isn't listed, please contact us and we'll be happy to see if we can help.
Our prints are professionally produced on premium heavyweight paper with a minimum weight of 200gsm.
- Gloss finish as standard
- Matte finish available on request
- Satin finish available on request
If you'd like to compare finishes before ordering, simply get in touch and we'll be happy to help.
Our framed prints feature:
- Natural pine wood frames
- Choice of Natural, Black or White finish
- Crystal-clear shatter-resistant acrylic glazing (plexiglass)
- Lightweight construction
- Ready to hang
We use premium acrylic glazing instead of traditional glass because it offers excellent clarity while being lighter, safer and less prone to damage during shipping.
Due to their lightweight construction, larger frame sizes may show a small amount of natural flex when handled. This is completely normal and does not affect the appearance or performance once the frame is hanging on your wall.
Our framed canvases are professionally printed using premium-quality materials to produce rich colours and outstanding detail.
Each canvas arrives:
- Professionally stretched
- Beautifully framed
- Ready to hang straight out of the box
Every order is made especially for you once purchased. Production usually begins shortly after your order is placed before being carefully packaged and dispatched.
Estimated delivery times are shown during checkout and may vary depending on your location.
Prints up to A4 are shipped flat.
Larger prints are carefully rolled into protective tubes, which is the industry standard and does not affect the print once placed into a frame.
Framed prints and framed canvases are securely packaged using protective materials to minimise the risk of damage during transit.
Although damage during transit is rare, we're here to help if it happens.
Please contact us as soon as possible and provide:
- Clear photographs of the damaged item
- Photographs of the packaging
- A clear photograph showing the shipping label
This allows us to investigate quickly and arrange an appropriate resolution.
We work hard to ensure our product images accurately represent each design.
However, colours may vary slightly between different monitors, phones and tablet screens due to individual display settings.
Some of our artwork may incorporate AI-assisted creative tools during the design process, alongside editing, refinement and quality control by our design team.
Every design is carefully reviewed before being made available for sale.
If you're looking for a different size or would prefer a matte or satin print finish, please contact us before ordering.
We'll always do our best to accommodate your request where possible.
Absolutely!
Our artwork makes a wonderful gift for birthdays, anniversaries, weddings, housewarmings, Christmas and many other special occasions.
Of course.
If you have any questions about our products, framing options, finishes, sizes or delivery, simply get in touch and we'll be happy to help.
If you're happy with your purchase, we'd be incredibly grateful if you could leave us a review.
As a small independent business, every review helps us continue creating new artwork and helps future customers shop with confidence.
✅ Premium made-to-order wall art
✅ Minimum 200gsm professional-quality prints
✅ Gloss, matte and satin print finishes available
✅ Natural pine framed prints
✅ Premium framed canvas artwork
✅ Securely packaged for safe delivery
✅ Worldwide shipping
✅ Friendly customer support
✅ Thousands of unique designs to suit every home
Blog
Welcome to our blog. Here we will be putting up our latest ideas and designs that we have added to The Wall Art Studio.