Shipping Policy

At The Wall Art Studio, every order is made especially for you. Each piece is professionally produced to order, carefully quality checked and securely packaged before being dispatched.

Processing Times

Prints & Framed Prints

Orders are typically processed within 1–3 business days before being shipped.

Framed Canvas

Framed canvas orders are handcrafted and typically require 5–7 business days for production before shipping.

Please note that processing times may be slightly longer during busy periods such as Christmas or major sales events.

Estimated Delivery Times

The delivery estimates below include both production and shipping time.

Destination	Prints & Framed Prints	Framed Canvas
United Kingdom	3–5 business days	7–10 business days
Europe	4–8 business days	8–12 business days
United States	4–8 business days	8–11 business days
Canada	5–8 business days	8–12 business days
Australia	4–8 business days	8–12 business days
Rest of World	8–13 business days	8–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Free Shipping

We are pleased to offer free standard shipping on all orders.

There are no hidden shipping charges—the price you see is the price you pay.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information (where available), allowing you to follow your shipment's journey.

Customs & Import Charges

International orders may be subject to customs duties, taxes or import fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price.

Delivery Delays

While we work hard to meet our estimated delivery times, occasional delays may occur due to:

• Customs processing
• Severe weather
• Postal or courier delays
• Public holidays
• High seasonal demand

We appreciate your patience if unforeseen delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided and your order has already entered production or has been dispatched, we may be unable to amend it.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Photographs of the damaged item
• Photographs of the packaging
• A photograph showing the shipping label

We'll review the information promptly and arrange an appropriate resolution where applicable.

Questions

If you have any questions about shipping, delivery times or your order, please don't hesitate to contact us at hello@thewallartstudio.com. We're always happy to help.